Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

ArcticSwap ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency exchange services.

Data Collection

We collect personal information from you when you register for an account, use our services, or communicate with us. This may include your name, email address, contact information, and financial details necessary for transaction processing.

Cookies

Our website uses cookies to enhance user experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our services.

Third-Party Services

We may share your information with third-party service providers to facilitate our services, such as payment processors, identity verification services, and analytics providers. These parties are obligated to protect your information and use it only for the purposes we specify.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

User Rights

If you are a resident of the European Economic Area (EEA) or California, you have specific rights under the GDPR and CCPA, respectively. These include the right to access, correct, or delete your personal data, and to object to or restrict certain processing of your data.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

KYC/AML Data Handling

As part of our commitment to compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we collect and process personal data to verify identities and monitor transactions. This data is handled with the utmost confidentiality and used solely for compliance purposes.

Changes to This Policy

We may update this Policy from time to time. You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.